Last updated: [20-August-2026]

Civil Defence Services Int. AB (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our products, ORION and our ISO 27001 platform.

1. Who We Are

Civil Defence Services Int. AB is a security software company headquartered in Sweden, serving customers across Sweden, Denmark, and the wider European market.

Data Controller: Civil Defence Services Int. AB
Contact Us

2. Information We Collect

We collect information in the following ways:

• Contact form submissions — name, company name, work email, phone number, and any message you send us.
• Website usage data — pages visited, browser type, device information, and general analytics, typically collected via cookies (see Section 6).
• Customer account data — if you become a customer of ORION or our ISO 27001 platform, we collect account and billing information necessary to provide the service, governed separately by your service agreement and Data Processing Agreement (DPA).

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries submitted through our contact form
• Provide, maintain, and improve ORION and our ISO 27001 platform
• Communicate with you about your account or service updates
• Understand how visitors use our website, so we can improve it
• Meet our legal and regulatory obligations

4. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your data based on:

• Consent — when you submit a contact form
• Contractual necessity — when providing our software products to customers
• Legitimate interest — for website analytics and security monitoring
• Legal obligation — where required by applicable law

5. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law. Contact form submissions are retained for [insert period, e.g. 12 months] unless a business relationship is established.

6. Cookies

Our website may use cookies to improve functionality and understand visitor behaviour. You can control or disable cookies through your browser settings. [If you use analytics tools like Google Analytics, name them here and link to their respective privacy policies.]

7. Data Sharing

We do not sell your personal data. We may share data with:

• Trusted service providers who help us operate our website or products (e.g., hosting, email delivery), under confidentiality obligations
• Authorities, where required by law

8. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in line with GDPR requirements.

9. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, 
 Contact Us.

10. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse, consistent with the security standards we help our own customers achieve.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

Questions about this policy? 
Contact Us